Frequently Asked Questions

No. We correspond senders with verified people already traveling the same route. We are a technology platform that facilitates community-based delivery.

You can download the CarryWaka app from the Google Play Store. Once installed, simply create an account as a Sender or Carrier using your mobile number.

CarryWaka currently operates in select major cities. We are rapidly expanding to more locations. Check the app to see if your area is covered.

Safety is our top priority. All carriers undergo strict ID verification. We also provide real-time tracking, a panic button, and OTP confirmation to ensuring your item reaches the right person safely.

While extremely rare, all trips are monitored. We have comprehensive support and dispute resolution processes. Verified carriers are held accountable for the items they transport.

Yes. Every carrier on CarryWaka is verified with a government-issued ID. You can also view their profile, ratings, and reviews from other users before accepting a match.

Since carriers are already moving on that route, most deliveries are completed within hours—often much faster than traditional courier services.

Your money stays safe until the delivery is complete. After that, the sender pays the carrier directly. The carrier pays CarryWaka’s commission through the app once it reaches ₦1,000.

You can send most everyday items like packages, documents, electronics (small), and gifts. However, we strictly prohibit illegal goods, cash, weapons, and hazardous materials.